Skip Navigation LinksSimon Developing, LLC > The Company > Configure Outlook Express

To set up your e-mail account that is hosted by Simon Developing, LLC. in Outlook Express, follow the steps below  If you are having problems sending e-mail, please see the note at the bottom of this page.

Step 1 - Open Outlook Express.  If this is the first time you have opened Outlook Express, and you do not have any e-mail accounts set up, you will be prompted to set up a new account (Fig 2).  If the wizard does not come up, click on 'Tools' and then on 'Accounts'.  Select the 'Mail' tab on the new screen.  You should see a similar screen as Fig 1, click on 'Add' and 'Mail'.  You should now see the E-mail Wizard (Fig 2).

View Screen Shot
Fig 1

Step 2 - Type in your name as you want it to appear on your e-mails when you send them, click 'Next'

Example: John Doe

View Screen Shot
Fig 2

Step 3 - Type in your e-mail address.  This was given to you by us, click 'Next'

Example: username@simondeveloping.com

View Screen Shot
Fig 3

Step 4 - Enter your POP3 e-mail settings.  Select the 'POP3' from the drop down. Type in your POP3 server address, and your SMTP server address.  You should be able to simply replace the 'yourdomainname.com' in the examples below with your domain name that is hosted by Simon Developing, LLC.  This information was also given to you by us, click 'Next'

Examples:
POP3: pop3.yourdomainname.com
SMTP: smtp.yourdomainname.com

View Screen Shot
Fig 4

Step 5 - Enter your username (Account Name) and password.  Type in your full account name.  Type in your password.  You may want to select the 'Remember my password', otherwise you will be prompted to enter it everytime you send or receive e-mail.  Do NOT select the 'Logon using SPA'.  This information was also given to you by us, click 'Next'

Examples:
Account Name: username@yourdomainname.com
Password: given to you by us

View Screen Shot
Fig 5

That will be all you need to do to set up your e-mail.

If you are having problems sending e-mail, it may be due to your Internet Service Provider.  Some ISPs will not allow you to use your SMTP account, they will only let you use yours.  To configure a separate outgoing e-mail server, follow the steps below:

Step 1 - Open Outlook Express, click on 'Tools' and then on 'Accounts'.  Select the 'Mail' tab on the new screen.  You should see a similar screen as Fig 1 (above), double click on your e-mail account.  You should now see the properties of your e-mail (Fig 6).

View Screen Shot
Fig 6

Step 2 - Click on the 'Servers' tab, you should see something similar to Fig 7.  Change the SMTP settings to what your ISP gave you.  Select the 'My server requires authentication' under the 'Outgoing Mail Server' Section.

Example: smtp.earthlink.net

View Screen Shot
Fig 7

Step 3 - Click on the 'Settings' button under the 'Outgoing Mail Server' Section, you should see something similar to Fig 8.  Enter your Account name (username) and password that were provided to you by your ISP.

Example: 
Account Name: simondeveloping@eartlink.net
Password: given to you by your ISP

View Screen Shot
Fig 8

Step 4 - Click 'Ok' on all of the screens until you are back at the list of e-mail accounts, and then click 'Close'.  This will bring you to the Outlook Express main screen.  Your e-mail should now work.